The Institution of “Ombudsman” is typically Scandinavian. The office of Ombudsman has been in existence in Sweden since 1809 and in Finland since 1919. Denmark introduced the system in 1955. Norway and New Zealand adopted it in 1962. United Kingdom appointed a parliamentary commissioner for administration in 1967. Several countries in the world have adopted the Ombudsman like institution.
The State of Maharashtra is the first and pioneer State in India to introduce the concept of Lokayukta by enacting the Maharashtra Lokayukta and Upa-Lokayuktas Act, 1971 in view of the recommendations made by the Administrative Reforms Commission headed by Late Shri Morarji Desai in 1966. The Committee in its report highlighted the inadequacies in the existing system of redressal of citizens’ grievances and recommended the need for introduction of Ombudsman Institution so as to remove general discontent amongst the people to check corruption and to provide prompt sense of satisfaction and to ensure public confidence in the efficiency and integrity of the public services.
The Maharashtra Lokayukta Institution came into being from 25th October, 1972 and has been successful in redressing the grievances in about 60-70% of the complaints.